Our abandoned booking emails were already industry leading. We added SMS, smart sequencing, and expiring promo codes — and operators are seeing an 18% revenue uplift on bookings they used to lose.
Guests on your booking page
Every time a guest enters their email but doesn't finish checking out, the campaign fires. They get the right message, on the right channel, at the right moment — fully automated.
Texts have a 97% open rate and most are read within minutes. A message pops up on their phone — one tap takes them back to checkout. Nothing else comes close.
Email, then SMS, then a final email — each touchpoint timed to land at exactly the right moment. Customers who ignore one message convert on the next.
Add a time-limited discount in the final message and create real urgency. Codes are unique, auto-generated, and applied with a single tap — no manual entry.
Each message has a job. Together, they bring guests back at the exact moment they're most likely to finish booking.
After 1 hour of inactivity, the cart is marked abandoned and the sequence begins.
A soft re-engagement for the guest whose phone rang, kid yelled, work pinged. Sent immediately after abandonment.
Short, direct, hard to miss. Timed to the same time of day they originally started — lunch break, commute, whenever it fit.
A last nudge to close. Add an expiring promo code here to create urgency without discounting your full catalog.
Open the app, pick a quick-start, and edit your messages. Click through the live product demo below.
Newport Fun Tours
After enabling a single abandoned booking text message, Newport Fun Tours saw a staggering recovery in revenue they were already losing.
It’s not often I can tell you to flip a switch and get more bookings. But that’s exactly what this is.
Most operators set this up in under 15 minutes. Then it runs in the background — recovering revenue while you focus on the experience.